The Center for Digital Government (CDG) announced the winners of the 2020 Digital Cities Survey. Now in its 20th year, the annual survey recognizes cities using technology to tackle social challenges, enhance services, strengthen cybersecurity and more.
“Innovative cities are utilizing technology and analyzing data to better serve their citizens, respond quickly to citizen needs around COVID-19, and support digital experience initiatives,” said Phil Bertolini, Co-Director, CDG. “The Center for Digital Government congratulates this year’s winners for their hard work and efforts to use technology to enhance citizen interactions with government.”
This year, the City of Lynchburg received Second Place in its population category (75,000 – 124,999). This is the 17th consecutive year the City of Lynchburg has been in the national top 10 ranking.
Lynchburg also received the Future Ready Award. The Future Ready Award, sponsored by Google Cloud, is presented to jurisdictions that are laying the foundation for the disruptive and converging forces that are shaping an uncertain future - through technology or process changes, innovation, engagement with partners and by harnessing emerging technologies to solve problems.
CDG presented the Future Ready Award to Lynchburg because of the alignment of its IT strategic plan with the goals of the citywide plan that provides a foundation for the future. The City is engaged collaboratively with the school district and state agencies to solve problems through technology. Its move to the cloud for data recovery helps ensure a strong resilience program. Finally, Lynchburg is identifying and utilizing emerging technologies to solve problems such as monitoring rainfall and water levels at the dam to mitigate possible breaches and expanding the use of AI and machine learning.
“Terry and his staff are doing exciting work and demonstrating great leadership in ensuring that Lynchburg is in the best possible position it can be to meet the demands of an uncertain future by being innovative, utilizing technology and collaborating with our community partners,” said Mayor MaryJane Dolan.
“We are extremely honored to be recognized both with the Digital Cities Award and with the Future Ready Award,” said Information Technology Director Terry Hutchens. “This is a great honor, not only for the IT Department but also for the entire City organization as we work together to serve the citizens of Lynchburg.”
About the Center for Digital Government: The Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and local government. CDG is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.