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    Mark III Employee Benefits

    There are a variety of voluntary pre-tax and after-tax benefits available to you as a City employee. These include the following: 

    Pre-tax Benefits

    1. FBA Flexible Spending Account

    2. Trustmark Group Accident Plan

    3. Humana Group Cancer Plan

    4. Aflac Group Hospital Indemnity Plan


    After-tax Benefits

    1. Aflac Group Critical Illness Without Cancer Plan

    2. Aflac Group Critical Illness With Cancer Plan

    3. AUL Short Term Disability Plan

    4. AUL Long Term Disability Plan

    5. Texas Life Whole Life Policy


    For additional information on each of these plans, please view here. If you wish to add or make changes to your insurance coverage(s), please consult a Benefits Consultant during your scheduled enrollment period. You will not be able to make any changes once the enrollment period is over unless you experience a qualified event outlined by the IRS (i.e. marriage, divorce, birth of a child, etc.) If you should experience a qualified event, you have 31 days from the date of the event to make any changes. 



    FBA Flexible Spending Trustmark Aflac Mark III Employee Benefits

    1-800-437-FLEX (1-800-437-3539)

    Fax: (757) 431-1155

    FlexDivision@flex-admin.com https://fba.wealthcareportal.com/

    Customer Care: 1-800-918-8877 opt 6


    Claims: 1-877-201-9373

    Fax: 508-853-2867

    Customer Service: 1-800-433-3036


    1-800-532-1044 x207


    MetLife Humana American United Life (AUL) Texas Life Insurance Company


    P.O. Box 161690 • Austin, TX 78716 1-800-845-7519

    512-275-9350 (Fax)


    Submit claims to claims@bbadmin.com

    Customer Service: 1-800-845-7519

    Fax: 512-275-9350


    Claims: claims@bbadmin.com

    Claims Toll-Free: 1-855-517-6365

    Customer Service: 1-800-553-5318