About EyeOnWater

What is Cellular Read Technology?   

Lynchburg Water Resources recently transitioned your water meter to new Cellular Read Technology.  Instead of our meter technicians reading your meter by radio transmission once a month, our crews now receive the data IMMEDIATELY.  We will be able to notify you of a possible leak right away.  This new technology is exciting because it improves efficiency, accuracy, and information about your water usage.   

What does it mean for you?

The new technology allows you to be more informed about how much water you’re using.  The system delivers the data through the EyeOnWater website and app, which can be downloaded onto your mobile device.  While our crews check for leaks each day, EyeOnWater allows you to know of a possible leak IMMEDIATELY - even if you’re away from home. That means tremendous cost savings and reduced property damage because a leak can be detected right away instead of days or weeks later.

When will this technology be available?

We will be transitioning the entire City to Cellular Read Technology over the next 5 years.  You can see when you will be upgraded to the new technology using our interactive map.  You will also be notified via mail when your meter is upgraded. Once you have the new technology, you can sign up for EyeOnWater to track your water usage.  Signing up for EyeOnWater is simple!  Just follow these steps:

  1. Visit https://eyeonwater.com/signup to create your online account.  Enter your service or billing ZIP/postal code and your account number, then click “next”. Enter your name and e-mail address.  Confirm the address, and then create and confirm a password.  Passwords must be 8 to 16 characters long.
  2. Check your e-mail for the verification message, then click on the link in the e-mail to verify your e-mail address. The link in the e-mail will direct you to the  EyeOnWater log in page.  Enter your e-mail address and password to sign in.
  3. Once you are logged in, you’ll be able to view your water consumption and set leak alerts. You’ll be able to view information on a computer browser and you also have the ability to download the EyeOnWater app on your Android or IPhone.