Winter Edition

Message From Tim

Welcome to the first edition of WaterSource, a Department of Water Resources newsletter. The goal of WaterSource is to inform you about the many programs we have at Water Resources and opportunities for you to participate, to keep you up-to-date on major water, sewer, and stormwater capital projects and how they may impact you, to provide articles of interest on timely topics, and more.

The Department of Water Resources prides itself on providing exceptional quality drinking water that far exceeds state and federal standards. In fact, our drinking water has received the Virginia Department of Health’s Excellence in Water Works Performance Award for 18 straight years. We believe that high-quality drinking water is necessary for quality of life, community health, and economic prosperity.

Additionally, we are committed to protecting and restoring the environment through our wastewater and stormwater programs. Our award-winning Combined Sewer Overflow (CSO) Program has eliminated over a billion gallons of combined sewage and stormwater annually from being discharged into the James River and the streams in Lynchburg. Our Stormwater programs not only maintain thousands of stormwater inlets and pipes, and hundreds of stormwater basins and treatment devices, but also engage the public and raise awareness about what you can do to prevent stormwater pollution.

Providing exceptional customer service is also essential. The staff of Water Resources is dedicated to serving the citizens of Lynchburg 24 hours a day, 7 days a week. Our team of water and wastewater professionals is always working to make sure that your tap water is exceptional and the environment is protected. We also have staff always on-call to respond to emergencies like waterline breaks, regardless of the time of day or the weather conditions.

We are excited to provide this additional resource to keep you informed and engaged about the important work we do. We hope you find it useful and informative.    Tim Signature for Newsletter

College Lake Dam Removal Project Update:

Jan College Lake Dam

The College Lake Dam Removal project started early in the new year with the City of Lynchburg’s contractors W.C. English Construction and Resource Environmental Solutions (RES) beginning the site preparations for the dam removal. Signage has been installed along both approaches to the construction entrance making motorists and pedestrians aware of large construction vehicles accessing the site. During this project Creekside Trail is closed to users and Lynchburg Water Resources is working closely with Parks and Recreation to provide updates to the community. Pedestrian access will be maintained along the new Lakeside Bridge continuing west towards Faculty Drive. Throughout construction, there is no pedestrian access across or through the project site.

In January, initial clearing work started around the dam to remove the guardrail and stone walls along the old road, including clearing down to the water’s edge. Construction will soon start on access down to the lake so that the dewatering system can be installed, while crews are currently working on the dam's downstream side to install the distilling basin. The distilling basin will be where the drawdown of the lake will discharge and help protect the downstream bridge piers and stream channel.

In the coming weeks, the site will be prepped so that lake levels can be drawn down at a slow rate to minimize sediment transport. While there will be minimal impact to traffic on Lakeside Drive, motorists and pedestrians should be alert to construction vehicles entering or leaving the construction site. 

Please visit for continuing updates on the project.

Falling for Water

Brook trout Dawn Kirk

Dancing Trout, The Heartbeat of Our Water

By Kendall Juell, LWR Outreach Coordinator

Deep in the Appalachian Mountains northwest of Lynchburg, the Pedlar River ripples downhill, feeding into the Pedlar Reservoir (Lynchburg’s main water source) before eventually flowing into the James River. Our drinking water is clean from source to tap after going through Lynchburg’s Water Treatment Plants. How can we observe how healthy our wild water is before it’s tested and treated? The answer lies in the life beneath the surface. Click here to read the full column.

Educational Outreach:

Protect Your Pipes from Freezing:

There are certain things you, a homeowner, can do to protect the water pipes in your house from freezing during the cold winter months. Please click here to visit our Prevent Freezing Pipes page for some tips to protect your pipes.

Salt Watch Enewsletter Graphic

Enjoy The Feast, Recycle The Grease:

Lynchburg Water Resources and Bedford Regional Water Authority partner annually in November and December for Enjoy the Feast, Recycle the Grease: a holiday push for citizens to recycle their cooking fats, oils, and grease. During November and December 2023, we distributed 310 home grease kits, and collected 194.5 total gallons of grease! In November and December 2022 we collected 205 gallons, which includes Bedford Regional Water Authority's totals as well. Throughout the year, citizens can still drop off used fats, oils, and grease in any sealed container to Lynchburg Parks and Recreation Neighborhood Centers. Collected grease is turned into biofuels, making a difference in our environment and community.

2023 Grease Chart (1)

Wipes clog pipes! "flushable" wipes do not break apart the way toilet paper does. When wipes combine with fats, oils, and grease down the drain, clogs called "fatbergs" form in our City's sewer system and your home pipes. Always place wipes in the trashcan!

Flushable Wipes Are Not Flushable

Upcoming Events:

WRRF World Water Day Tour Flyer
World Water Day Tour Flyer

Where does it come from, and where does it go? Come learn about what it takes to manage our precious water resources in Lynchburg. 

You can register to tour either the College Hill Water Treatment Facility or the Lynchburg Regional Water Resource Recovery Facility on Friday, March 22 beginning at 5:30pm. Please click here to register.

finished barrel at home

Come learn about rain barrels and build your own!

Workshop is free

Barrel $50

Click here to register!

Stream Cleanup

March 3rd from 10:00 am to 2:00 pm

Lynchburg Dog Park

Lynchburg Water Resources and the University of Lynchburg are partnering to host a stream cleanup. We’re inviting the public to help make a difference in their environment and community. Bring a lunch and reusable water bottle. Water will be provided.


Join us in monitoring the health of the creeks and streams around Lynchburg. Attend a volunteer training session to learn more. Click here to register!

Chem Crew 1

Nature Now Camp April 1st – 5th, 9:00 am -1:00 pm. Calling all rising 3rd – 5th graders for a fun nature camp focused on field trips to several locations throughout the City to learn about our water, land, and air. Click here to register! 

2024 Nature Now

Our Customers:

Rain. Snow. Ice. Frigid temperatures. No matter the conditions, our committed Lynchburg Water Resources’ crews are ready 24/7 to respond to, assess, and repair water main breaks when they happen. The combination of aging City waterlines and the below-freezing temperatures lead to an increase in water main breaks this time of year. We call it, “Water Main Break Season.” Already in this wet, cold and windy month of January, our crews have repaired more than a dozen breaks. It is essential work, and part of our commitment to deliver quality water to our customers across Lynchburg, every day.

To report a water emergency, you can call our 24/7 hotline 
at 434-455-4250.

Hurdle Hill Main Break
Cellular Meters photo 2

Lynchburg Water Resources is making it easier for you, our customers, to stay informed about your water usage with our transition to Cellular Read Meters. This technology gives us the ability to notify you of a possible leak in your water system and allows you to monitor your water usage anytime. We have contracted with Bitter Creek Construction to upgrade the entire City of Lynchburg to the new cellular meters. Already, more than 9,000 meters have been installed with dozens more being done every day. To learn more about the EyeOnWater program, see our rollout map or to sign up, click here.

Cellular Meters photo 1