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    Welcome to Emergency Services

    Who We Are

    The Department of Emergency Services, located at 3621 Candlers Mountain Road, is the primary Public Safety Answering Point (PSAP) for the City of Lynchburg. The Emergency Communications Center serves as the central point of contact for citizens of Lynchburg to request emergency and non-emergency public safety assistance. The department also provides a full array of public safety dispatch/communications services and oversees the City-wide Emergency Management program. The Emergency Operations Plan, which is a component of the Emergency Management Program, provides the framework to mitigate, prepare for, respond to, and recover from any emergency or disaster.

    Click to view PDF version of our DES Strategic Plan.