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    Tenant Complaints

    If you are having trouble with your landlord or management company not responding to repair request, you can fill out the 14 day letter for repair request and a copy of your written request will be emailed to the City inspections office.

    If the responsible party does not make the repairs within a reasonable timeframe, you (the complainant) must call the City to schedule an appointment to conduct an official housing-based inspection (the rental program inspection will be at a later date).
     
    Please note: Responsible parties are the owner of record AND the occupants. If an inspection is conducted, sanitation and other occupant related code violations may be cited.
     
    All building code notice of violations reports are subject to court action and criminal charges for all responsible parties.
    • Fill out this form online for the City's records. NOTE: once you submit the form, you will see a link to both email and or download the completed form for your records and to mail/email a copy of this 14 day repair request to your landlord/management company or contact person responsible for making repair. 
    • Print this form for your records: Tenant Complaint Form (PDF, WORD). NOTE: After completing the form you can mail/email a copy of this 14 day repair request to your landlord/management company or contact person responsible for making repair in addition emailing (dana.horne@lynchburgva.gov) or mailing the form to the City of Lynchburg, attn. Dana Horne, 900 Church Street, Lynchburg, VA 24504.
    • Please allow a couple of days for your party making repairs to receive and respond to this notice.
    Note: Rental complaints not registered with the Lynchburg Residential Inspection Program will automatically be added to the program and scheduled for an inspection of the exterior and interior.

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