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    Social Services

    Main Number:  (434) 455-5850
    Business Hours:

    • 8:30 a.m. - 5:00 p.m., Monday, Wednesday, Thursday, Friday
    • 8:30 a.m. - 6:00 p.m., Tuesday

    Closed on City holidays.

    Drop box available near the main entrance for after hours.

    99 Ninth Street
    P.O. Box 6798
    Lynchburg, VA 24505

    The Lynchburg Department of Social Services, under the leadership of Director Tamara Rosser, recently combined with the Lynchburg Department of Juvenile Services to form the Department of Human Services.  It is one of 120 local departments in Virginia's state-supervised, locally-administered public social services system. The Department is an agency of city government which administers federal, state and local public assistance and social work service programs. To learn more about the Virginia Department of Social Services, go to http://www.dss.virginia.gov.

    • Apply online for financial benefits at https://www.commonhelp.virginia.gov
    • You can also apply for benefits over the phone at 855-635-4370
    • Benefit applications are taken at the Agency daily from 8:30 a.m. - 5:00 p.m. (8:30 a.m. - 6:00 p.m. on Tuesdays)  You will be notified for an appointment, if required.


    A limited number of parking spaces are available in the agency lot immediately adjacent to the visitor entrance. We ask that all visitors be mindful and considerate of all parking signage, as well as courteous to others.

    Toys for Tots Information

    Application Information:
    October 3, 10, 12, 17, 19, 24, 26, 31 (1:00 p.m. - 4:00 p.m.)
    November 2, 7, 9, 14, 16, 21, 22 (9:00 a.m. - 12:00 p.m. and 1:00 a.m. - 4:00 p.m.)
    Lynchburg Social Services, 3rd floor
    Please bring Photo ID and Medicaid card or Birth Certificate for each child, as well as proof of benefits. Children up to 14 years.

    Toy Drop Off Locations:
    Lynchburg Fire Station #1 (801 Clay St.)
    Lynchburg Fire Station #2 (2006 Grace St.)
    Lynchburg Fire Station #3 (4701 Fort Ave.)
    Lynchburg Fire Station #4 (410 Birch St.)
    Lynchburg Fire Station #5 (4800 Boonsboro Rd.)
    Lynchburg Fire Station #6 (2084 Fort Ave.)
    Lynchburg Fire Station #7 (2624 Lakeside Dr.)
    Lynchburg Fire Station #8 (213 Old Graves Mill Rd.)
    City Hall (900 Church St.)
    Lynchburg Library (2315 Memorial Ave.)


    Looking for other community resources?  The United Way of Central Virginia manages the resource guide, 2-1-1, which has lots of helpful information.