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    Citizen Survey Results

    In 2004, 2006, 2008, and 2013, 2015 and 2017 the City conducted citizen surveys using the National Citizen Survey (NCS) instrument administered by the NRC. The purpose of conducting the surveys is to obtain statistically valid data concerning resident satisfaction with community amenities and the services provided by local government. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement).

    2017 Citizen Survey Results
    The survey results are available in .PDF format below:

    2015 Citizen Survey Results
    The survey results are available in .PDF format below:
    2013 Citizen Survey Results

    The survey results are available in .PDF format below:

    2008 Citizen Survey Results

    The survey results are available in .PDF format below:

    2006 Citizen Survey Results

    The survey results are available in .PDF format below:

    2004 Citizen Survey Results

    In May 2004, Lynchburg residents were asked to participate in the City's first citizen survey.  Twelve hundred (1200)  randomly selected residents received the survey and 431 returned the completed survey.  On August 24 - 24, 2004, Lynchburg City Council reviewed the results and used the information to assist them in setting goals and priorities.

    The survey results are available in .PDF format below:


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