Successful applicants will possess:

•  A high school diploma or GED; Excellent team skills
•  A willingness to learn; Strong customer service skills
• The ability to function in stressful situations
•  The ability to type a minimum of 45 words per minute
•  Successfully take a battery of 15 computer related tests
•  The ability to work a rotating day off schedule that includes weekends, and holidays
•  The ability to work any of three shifts (midnight, daylight, and evenings)
•  The ability to speak distinctly; The ability to gather facts from persons in crisis situations

 The selection process will include: 

• A personal history free of drug abuse or criminal offenses
• Typing & computer testing is conducted at the Lynchburg Emergency Communications Center
• An initial certification process
• An interview and a review board
• Consent to a Drug & Alcohol Test
• Fingerprinting conducted by the Lynchburg Police Department (LPD)
• A polygraph examination
• A thorough  background investigation conducted by the LPD